Crocodoc Support

Does Crocodoc retain copies of my original documents?

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Documents are stored on our servers for the length of time it takes for them to be processed, and then deleted shortly afterwards.  The original documents are then stored in the filestore associated with the customer accounts, along with the HTML assets created during the conversion process.  By default this filestore is an S3 bucket owned by Crocodoc, but customers can set up their own S3 bucket for storing these assets.  Learn how to set up a custom S3 integration >>

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